Using raw HTML in fields

Hello everyone,

I have an HTML coded section in the template that I’m working on that was working perfectly when set up, but now no longer reads the bracketed field names and doesn’t insert those fields anymore. Is this an issue anyone has seen before, and if so, how can I go about fixing it?

Hi, Seth

I think we need a bit more information to help with this. I haven’t heard of this issue specifically but I will check with our technical team. In the meantime, please send an email describing the issue in as much depth as possible to our Support team at and if you can include the template that you’re working on as an attachment that would be really helpful.


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